Privacy Policy

QAIZEN TECH DWC-LLC (“we”, “our”, or “us”), a company registered in Dubai South (DWC), United Arab Emirates, is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.qaizen.io. This policy complies with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and aligns with the European Union General Data Protection Regulation (GDPR) standards.

Please read this policy carefully. By using our website, you consent to the practices described herein.

We collect minimal personal information, limited to what is strictly necessary for our business purposes:

2.1 Information You Provide Directly

When you submit our “Request Consultation” form or contact us directly, we may collect:

• Full name
• Email address
• Company name
• Any additional information you choose to include in your message

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address (anonymized where possible)
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website address

This data is collected via Vercel Analytics and Google Analytics 4 (GA4), and is used solely to improve website performance and user experience.

We use the information we collect exclusively for the following purposes:

• To respond to your consultation requests and inquiries
• To communicate with you about our services
• To send you relevant information you have requested
• To improve our website functionality and user experience
• To comply with legal obligations under UAE law

Important: We do not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing purposes. Your data is never monetized.

Our website uses essential cookies and similar technologies to ensure proper functionality:

4.1 Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off. They are usually set in response to your actions (e.g., setting privacy preferences, logging in, or filling forms).

4.2 Analytics Cookies

We use the following analytics services to collect anonymized data about website usage:

• Vercel Analytics: Privacy-focused analytics that does not use cookies for tracking.
• Google Analytics 4 (GA4): Website traffic analysis with IP anonymization enabled. You can opt out using browser extensions or settings.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit using TLS/SSL protocols
• Secure hosting infrastructure provided by Vercel
• Regular security assessments and updates
• Access controls limiting data access to authorized personnel only

Under UAE PDPL and GDPR (where applicable), you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Withdraw Consent: Withdraw your consent at any time.

To exercise any of these rights, please contact us at contact@qaizen.io. We will respond to your request within 30 days.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: